how to land a job

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it's that time again! the customer service department is hiring, and i realize that i have enough experience with this process to put some important tips out there. so, if you're reading this and you've been recently laid off and need a new job, please take the advice of someone who has spent a lot of time reviewing resumes, interviewing, and training new hires. this is the real world. put on your grown-up pants!

applying for the job

• write your resume.
• make sure there are no spelling errors.
• check your grammar.
• keep formatting consistent. if you're listing your jobs in bold, list all of your jobs in bold.
• make sure your phone number is on the resume.
• re-check grammar, spelling, and formatting.
• if there is an application to fill out, answer all the questions.

interview day

• show up. (you'd be surprised at how many people find this step difficult.)
• smile.
• answer every question. if "i don't know" is your answer, make up an answer.
• look interested.
• ask at least one question. if you don't have any questions, make one up.

date of hire!

• show up. (again, this one is often missed, but it's crucial to having a job.)
• try. or at least look like you're trying. 
• texting or checking your personal email while you're supposed to be training does not look like trying. 
• taking notes does look like trying.
• come back the next day. repeat. 

anything i'm missing? feel free to comment and add your own!

frequently misspelled word of the day - misspell

fun abbreviation of the day - CID - Consider It Done